Retail —
CUSTOMER SERVICE/SALES
Customer Service/Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Associates in this position will learn how to greet, qualify, recommend merchandise, close every customer in their department, and know how to handle the basics in adjacent departments. Whether you are seeking an entry-level opportunity, a current trade professional, or looking to showcase your expertise from your prior career. At The Home Depot we have a place for you to share your expertise and knowledge with our community.
Frequently Asked Questions (FAQs)
What is a Customer Service/Sales Associate’s job?
Customer Service/Sales associates greet and engage with our customers to assist with their needs while also maintaining their designated aisles.
Does the role require heavy lifting?
Although not a primary part of the role, a Customer Service/Sales Associate may expect to lift some product.
How much interaction does a Customer Service/Sales Associate have with customers?
A Customer Service/Sales Associate is expected to seek out customers to provide assistance, information, and a positive shopping experience.
What experience is required to work at The Home Depot?
We welcome all experience levels, from entry-level to those that have prior career experience.
Is the work schedule consistent?
Yes, a full-time Customer Service/Sales Associate has a consistent schedule that allows for planning time and activities outside of work. There are morning, afternoon, and evening shifts available, and schedules are given with ample notice for associates.
Do I need Home Improvement experience for this role?
While home improvement experience is welcome, we will provide associates with the appropriate training and resources for this role.
What jobs are best for tradespeople?
Customer Service/Sales Associate roles in departments like Plumbing, Electrical, Building Materials, and Hardware allow individuals to utilize their skilled trades knowledge to assist customers with their home improvement needs.
Set
Schedule
Competitive
Pay
Bonus
Eligible
On-the-Job
Training
Growth Paths for Your Development
Turn a Customer Service/Sales position into a long-term career with many different career growth pathways. We offer the opportunity to build vital skills and achieve professional career growth in a supportive store environment. Whether you want to try something new or take the next step, this is the perfect place to start. Select a job on the left to explore your future with us.
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