James

Kitchen Designer

In 2019, James joined Home Depot as an Appliance Sales Associate. He was navigating a difficult moment in his life and looking for work that felt meaningful. “I love my community,” he shares. “I liked that my job supported members of my community with picking out the right appliances for their homes.”

As an Appliance Sales Associate, James helped his customers make informed decisions and select the best products that fit their needs and budget. “I was nervous because I didn’t have a sales background,” James admits. “But my leaders and fellow associates helped me learn customer service and sales skills so I could be great at my job.” With their support, James not only gained confidence but also became one of the top sellers at his store.

When a new role opened, he saw the opportunity to grow his career. He became a Kitchen/Bath Designer, where he shifted his focus from selling individual appliances to selling entire projects. As a Kitchen/Bath Designer, James:

• Recommends the products and designs that are right for his customers’ spaces
• Designs solutions that bring his customers’ vision to life
• Delivers excellent customer service by guiding his customers through the process

Throughout his Home Depot career journey, helping customers has remained the most meaningful part of his job.

He’s excited to continue building his skills and growing his career. “I’ve found a job that I’m passionate about,” he shares. “Working at Home Depot has helped me grow in ways I never imagined.”

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