
Senior AI Engineer – Forward Deployed, Agent Platform (REMOTE)
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.

Position Purpose
Position Purpose:
- Embed with THD Business Verticals: Partner directly with Finance, Marketing, Supply Chain, Online, Store Ops, HR, and Legal/Risk, etc., to turn ambiguous operational processes into production-ready, enterprise-governed AI agents.
- Educate & Enable: Teach verticals what surfaces they can deploy on (Gemini Enterprise, Google ADK, Skills, Agent Designer, MCP servers, Canvas, Agent Gateway/Registry) and how to manage and evolve their agents. Consult business on technical approaches to build agents.
- Drive Adoption & Reuse: Grow Gemini Enterprise adoption across the enterprise – team agents, individual Sparks, and a marketplace of reusable enterprise agents, Skills and tools. Treat every engagement as supply for the marketplace and actively promote reuse so teams compose existing assets before building new ones.
- Explicit Scope Guardrail: Foundation models are consumed as managed services—no pre-training/fine-tuning models, no GPU/CUDA kernel work, and no classical feature stores or model registries.
Responsibilities:
- Embed & Discover Workflows: Sit with non-technical business partners to elicit requirements, define negative scope ("what the agent must never do"), and lock in acceptance criteria before coding.
- Build & Deploy Production Agents: Ship end-to-end multi-step agents and conversational assistants in Python (FastAPI), Google ADK, and Gemini Enterprise, including Human-in-the-Loop (HITL) confirmation gates for write actions.
- Engineer Enterprise Integrations & MCP Servers: Build resilient MCP servers and REST integrations for enterprise systems (e.g. Jira, Confluence, SharePoint/M365, Slack, ServiceNow, Salesforce, etc.) with strict OAuth/IAM boundaries, idempotency, retries, and High Availability patterns; publish them as reusable assets in the enterprise marketplace.
- Establish Reusable Evaluation Harnesses: Build workflow-level golden datasets, prompt/agent evaluations, and automated regression suites so business owners have an objective pass/fail gate.
- Templatize & Build the Paved Road: Extract reusable templates, Skills, and packaging standards from every build so the second vertical build takes ≤60% of the effort of the first.
- Review Submissions & Govern Quality: Review partner-submitted agent code, company Skills, and prompt implementations for the Agent Sharing & Registry workflow against engineering, security, and Responsible AI standards;curate the marketplace so published agents, Skills and tools are discoverable, documented and trusted.
- Execute Ownership Handoff & Enablement: Author runbooks and enablement materials, verify receiving-owner readiness, and cleanly transfer day-to-day operations to the vertical.
- Feed Platform Architecture: Convert recurring vertical needs into scoped backlog items for the core APEX platform (Gateway/Registry, Model Armor guardrails, observability, and lifecycle management).
- Enable Builders & Grow Adoption: Support product to run technical workshops, office hours; review low-code agents built by business teams; maintain documentation and a pattern library; and use usage data and feedback to improve adoption and the platform.
Key Responsibilities:
- 70% Delivery and Execution – Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable machine learning solutions; Documents, reviews, and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production; Configures commercial off the shelf solutions to align with evolving business needs; Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
- 10% Learning – Participates in learning activities around modern software design, machine learning, and development core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 20% Support and Enablement – Fields questions from other product teams or support teams; Monitors tools and participates in conversations to encourage collaboration across product teams; Provides application support for software running in production; Proactively monitors production Service Level Objectives for products; Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, message processing, and prediction quality
Direct Manager/Direct Reports:
- This Position typically reports to Software Engineer Manager or Sr. Software Engineer Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- 6+ yrs shipping/operating production Python services (FastAPI, async microservices, REST)
- Multi-step agent orchestration (Google ADK, LangGraph, CrewAI, AutoGen, or equivalent) & LLM APIs (Gemini, Claude, OpenAI)
- Systematic prompt engineering, structured outputs, context optimization & evaluation
- Enterprise SaaS & MCP integration + auth boundaries (OAuth2, SSO, service accounts, delegated user, RBAC)
- RAG, knowledge ingestion & search (Vertex AI Search / Gemini Enterprise Data Stores, access-scoped retrieval)
- Agent evaluation harnesses, golden datasets & HA/defensive coding practices
- GCP (Vertex AI, Cloud Run, BigQuery), analytical SQL, CI/CD, and observability (Grafana, Prometheus, OpenTelemetry)
- Forward-deployed execution: cross-functional collaboration across skill levels, code/prompt review, enablement docs & handoff
- Customer-facing delivery & communication: demonstrated experience working with nontechnical stakeholders, comfort with ambiguity, and presenting technical tradeoffs to executives (assessed in the interview via a mock discovery session). ● Security & Responsible AI fundamentals for agents that take write actions: PII handling, HITL approvals, audit trails, and least-privilege access.
- Direct hands-on experience with Gemini Enterprise, Vertex AI Search / Data Stores, Google ADK, and MCP / FastMCP
- Prior Forward Deployed, Solutions, or Embedded Platform Engineer experience
- HITL approval workflows, write-action safety controls & immutable audit trails
- Responsible AI & safety guardrails in prod (Model Armor, prompt-injection defense, bias/hallucination mitigation, PII redaction)
- A/B testing, graph/connected knowledge systems, Terraform/HCL, Docker/GKE, and TypeScript/React/JS for UI/Canvas surfaces
- Retail, eCommerce, supply chain, store ops, or finance domain background
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 2
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Global Perspective
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Collaborates
- Cultivates Innovation
- Situational Adaptability
- Communicates Effectively
- Drives Results
- Interpersonal Savvy
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.
Pay Range
The pay range for this position is between $100,000.00 – $180,000.00*
Work Location
Remote/virtual – Associates in remote roles have the flexibility to complete their job responsibilities primarily from home. Depending on the position, a remote role may be entirely virtual, or it may require living within a commutable distance of an assigned company office to support occasional, in-person responsibilities.
Building Location
9090
2455 PACES FERRY RD
Atlanta, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
Online Assessments
As part of our application process for this role, there is an online assessment that you will need to complete. You’ll be directed to the link to start the assessment immediately after submitting your application. Once you click on the assessment link, you’ll have 96 hours to complete it. You may stop and restart the assessment as many times as needed during your 96-hour time frame. The assessment should only take about 20 minutes to complete.
During the assessment, we’ll ask you questions about how you approach work and various other work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including: how you work as part of a team; whether you are responsible, dependable and thorough; and your ability to learn new skills. For Store/Merchandising roles we will ask a few additional questions around how you help customers and drive sales.
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here.
Benefits
Parental Leave
Paid parental leave to bond with your new addition
Profit-Sharing Bonuses
Merit increases and performance bonuses
Employee Stock Purchase Program
Home Depot stock at a 15% discount through payroll deductions
Retirement Plans
401(k) savings plan with company matching
Health & Wellness
Medical, dental, vision insurance plans and more
Tuition Reimbursement
Tuition reimbursement, scholarships, and discounted tuition rates
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year. FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service. For positions in Washington State, Spokane, and Tacoma only: Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater. For positions in Seattle only: Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
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